RACE is an innovative model of shared care where primary care providers can call one phone number and choose from a selection of specialty services for real-time telephone advice. In the Rapid Access to Consultative Expertise (RACE) model, the telephone call is routed directly to the specialists cell phone or pager for “just in time” advice.
Available Monday to Friday, 0800-1700
35,000 calls in the first 8 years, ~800 calls per month, ~ 300 specialists providing advice
Wilson, M., Mazowita, G., Ignaszewski, A., Levin, A., Barber, C., Thompson, D., Barr, S., Lear, S., & Levy, R. (2016). Family physician access to specialist advice by telephone: Reduction in unnecessary specialist consultations and emergency department visits. Canadian family Physician, 62(11), e668-e676.
Canadian Nurses Association. (2013). The RACE to better primary health care. Leadership in primary health care: 2013 series.
Kramer, L. (2013). RACE program provides rapid specialist consults.CMAJ, 185(18) E821.
Barber, C. (2011). Shared Care brings specialists and family doctors closer for better patient care. BCMJ, 53, 1.
Lear, S. A., MacKinnon, D., Farias-Godoy, A., Nasmith, J., Mazowita, G., & Ignaszewski, A. (2010). Rapid access to cardiology expertise: an innovative program to provide telephone support for family physicians. Healthcare quarterly (Toronto, Ont.), 13(4), 56-60.
RACE in the News
Vancouver Sun/National Post – Phone-in programs gives family doctors fast access to specialists. http://www.vancouversun.com/health/Phone+program+gives+family+doctors+fast+access+specialists/8924791/story.html