Key Benefits

1. eCASE simplifies the patient journey
   • Patients do not need to visit with more than one healthcare practitioner when eCASE is part of the solution.
2. eCASE will improve patient outcomes
   • Upon further scale-up, access to many differing specialty areas will be advanced through eCASE.
   • Family physicians develop deeper knowledge on their patients’ conditions through repeated use of eCASE.
3. eCASE can reduce systemic costs
   • For appropriate non-urgent cases, eCASE provides a more cost-effective method of initiating treatment when compared to traditional referrals.
4. eCASE strengthens the connection between Primary and Specialty care
   • eCASE provides a new channel for communication and problem-solving between family physicians and specialists; relationships are developed and strengthened over time.
   • Avoiding the travel and wait-times associated with a specialist visit.
   • The timelier initiation of treatment or diagnostics.
   • Having their care delivered by the provider that they are most used to.
   • More effective specialist visits if action can be taken in anticipation of the appointment.

Benefits for Specialists:

• Reducing specialty wait-lists across the system, improving specialists’ capacity to see necessary cases in person.
• Access to a flexible model of co-managing patients, allowing specialists to address questions at their convenience (within 7 days).
• eCASE provides a way for family physicians to be updated on the newest treatments, therapies, and health services relevant to the specialty area in question.
• Specialists are remunerated providing advice on managing patient care.

Benefits for Family Physicians:

• eCASE acts as a resource to direct your patient’s care, expanding family physicians’ functional scope of practice to deliver care in the communities where patients reside.
• Knowledge is translated from specialists to family physicians through using this service over time, improving family physicians’ ability to address patient care needs.
• Being updated on the newest treatments, therapies, and health services within participating specialty areas.

Downloadable Files:

See this eCASE FAQ for more information

See this document for step-by-step instructions on how to submit a question and retrieve advice

See this helpful Tip Sheet on how to use eCASE more efficiently!

Login to dr2dr for eCASE:

https://dr2dr.ca/login

 

If you would like to sign up or have any additional questions or concerns, please email us at ecase@providencehealth.bc.ca.