Evidence for eConsultation


eCASE is being developed in consultation with team members from the Ontario Champlain “Building Access to Specialist care through eConsultation” (BASE™) program. This program has been in operation since 2010, and has expanded from 5 to over 90 specialty areas, addressing over 21,000 consults to date.


Research published by the Ontario Champlain BASE™ team has shown that:

  • Specialists responded to eConsults in a median of 0.9 days
  • Over 60% of cases did not require a face-to-face specialist visit
  • An unnecessary referral was avoided in 40% of cases
  • Healthcare providers report a high level of satisfaction with the service (consistently over 90% satisfaction rate)

Click here for a fact sheet on the Champlain BASE™ service

See www.champlainbaseeconsult.com for more information.



If you would like to sign up or have any additional questions or concerns, please email us as at: ecase@providencehealth.bc.ca.